FAQ

Just click on "Sign Up,” then choose "Forgot your password?" Option located just above the password entry box on the right and follow the instructions. 

Please ensure you have entered the correct email address you used to create your account. If it doesn't help, check the spam folder or contact us.

At Zoome Сasino, we offer players only reliable gaming providers. In addition, all games have a certified RNG (Random Number Generation).

Of course. Each player has the opportunity to play their favorite games without the risk of losing money. You have to click on "Free Game" to download the demo version.

Playing in an online casino has many advantages: you are not tied to place and time, a more extensive selection of games, privacy, the ability to play for free, numerous bonuses.

Playing for real money in online casinos is associated with releasing adrenaline and unforgettable emotions. And it gives you the chance to win money. Often a massive amount of money.

If the round hangs during the game, it may seem that your last game round is not over. In fact, the game round continues on the server, and the winnings, if any, will be credited to the balance.

To get started, please check the Flash and Java plugins. To play in our online casino, you need to install the latest versions of Java and Flash. Then check your internet connection and make sure it was not lost. It is also recommended that you clear your cache and cookies and restart your browser. If none of the above methods help, don't hesitate to contact Zoome casino support. We will try to solve any problem!

We use the best and most innovative technologies to protect your data, including 128-bit SSL encryption and PGP protocol, ensuring secure data transmission.

To download the necessary documents, log in to your personal account and open the "Documents" tab. The size of the uploaded files should not exceed 2 MB. Acceptable file formats: pdf, gif, jpeg, jpg, bmp, png and tif. Please wait while we check the documents and your account. The document verification status can be tracked in the same "Documents" tab.

Definitely! You can close your account for a certain period of time in your personal account settings or ask the specialists of our support service to do it for you. We will close your account for the specified period, after which you will be able to reopen it. Just contact us in a live chat or email [email protected] We work 24/7 and will try to solve any problem as soon as possible!